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Stockbridge
(within our radius)
Mcdonough and Locust Grove, GA
(within our radius)
Mcdonough/Locust Grove
(within our radius)
1. If a holiday is on my scheduled collection day, when is my collection day?
For all major holidays that fall on your collection day, there will be a delay of ONE BUSINESS DAY.
2. I missed my collection day, will you return this week?
If you missed us and would like us to return the same week, a rerouting fee of $40.00 will occur which MUST be paid before we return. If not, you must wait until the following week's collection day.
3. Why isn't my loose garbage being emptied out of my container?
According to SupremeOne Trash Valet Guidelines, ALL HOUSHOLD GARBAGE MUST BE BAGGED. This ensures the safety of our workers and also makes collections cleaner and more effecient. You will find this in the policy info sent to you via email .
4. My garbage was out on time and was still missed, what should I do?
Please give us a call at 404-919-5197 or contact us via the chat option, we will be happy to assist you.
5. What time will you come to collect?
Our residential route starts as early as 1:00am the day of collection and could end as late as 6:00pm, which is the cutoff time. Being that we cannot predict circumstances that may affect the timeliness of our route, all that we ask is that you have your garbage out by 9pm the day before to avoid any missed collections. After 6pm, you can consider it a missed collection.
6. Will trash be picked up on holidays?
No. We will not pick up trash on major holidays which include; Christmas eve, Christmas day, Fourth of July, Easter Sunday ,Thanksgiving day, Labor day, New Year's Eve, New Year's day, and MLK day.
Collection will continue the next business day after a major holiday if your collection day is on a major holiday.
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Ready for a change? SupremeOne Trash Valet is ready to service your trash removal needs. For more information call 404-919-5197 or contact us via chat.